Splus, beyond expectation

Privacy Statement

1. Introduction

This Privacy Policy sets out how we, Splus Messaging Corporation (“SPlus”), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based messaging services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Splus, and ‘you’ refers to you, the user of the Services.

1.1 Privacy Principles

Splus has two fundamental principles when it comes to collecting and processing private data:

  • We don't use your data to show you ads.

  • We only store the data that Splus needs to function as a secure and feature-rich messaging service.

1.2. Terms of Service

This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at http://iphoneios.cloudns.asia. This Privacy Policy should therefore be read in conjunction with those terms. 

2. What Personal Data We Use

2.1. Basic Account Data

Splus is a communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a Splus account.

To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Splus are always public. We don't want to know your real name, gender, age or what you like. 

We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name ‘Johnny Depp’ while appearing as ‘Mom’ to you and as ‘Boss’ to her underlings at work (or the other way around, depending on how these relationships are structured).

2.2. Your Messages

2.2.1. Cloud Chats

Splus is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups.

2.2.2. Public Chats

In addition to private messages, Splus also supports public channels and public groups. All public chats are cloud chats (see section 2.1.1 above). Like everything on Splus, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.

2.2.3. Phone Number and Contacts

Splus uses phone numbers as unique identifiers so that it is easy for you to switch from SMS and other messaging apps and retain your social graph. We ask your permission before syncing your contacts.

We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Splus and to properly display names in notifications. We only need the number and name for this to work and store no other data about your contacts.

Our automatic algorithms can also use anonymized sets of phone numbers to calculate the average number of potential contacts an unregistered phone number may have on Splus.

3. Keeping Your Personal Data Safe

3.1. Storing Data

All data is stored heavily encrypted so that local Splus engineers or physical intruders cannot get access.

3.2. Retention

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.

4. Processing Your Personal Data

4.1. Our Services

Splus is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.

4.2. No Ads

Unlike other services, we don't use your data for ad targeting or other commercial purposes. Splus only stores the information it needs to function as a secure and feature-rich cloud service. 

5. Bot Messages

5.1. Ecosystem

Splus has an API that allows third-party developers to create bots. Bots are apps that look like special Splus users: you can talk to them from your chat list. By talking to them, you will be sending some of your data to the respective third-party bot developers.

5.2. How Bots Can Receive Data

You can send data to bot developers when you interact with their bots in one of these ways:

  • By sending messages to a bot.

  • By pressing buttons in messages sent by a bot.

5.3. What Data Bots Receive

In any of the above cases, the developers of an automated user (bot) can get your public account data (see section 2.1 above): your screen name, username and profile picture(s).

Bots can also receive the following data when you interact with them.

  • Bots will obviously get your messages when you send them something.
  • If you click on links or buttons provided by the bot, the bot can potentially get your IP address (provided that it controls the website to which the link leads). 

6. Who Your Personal Data May Be Shared With

Other users of our Services with whom you choose to communicate with and share certain information. Note that by entering into the Terms of Service and choosing to communicate with such other users of Splus, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk. 

7. Deleting Messages

  • In cloud chats, you can choose to delete a message for all participants. Otherwise, deleting a message will delete it from your message history. This means that a copy will stay on the server as part of your partner‘s message history. As soon as your partner deletes it too, it’s gone forever.

  • In groups and channels, deleting a message removes it for all participants.